Thomson's Backpack

Order Dispatch

Orders placed before 8am on working days are typically dispatched the same day. Please note that we do not process orders over the weekend.

Complimentary UK Delivery for Orders Above £25

We currently only deliver within the UK and do not ship to Ireland or internationally. Orders under £25 incur a standard UK delivery fee of £3.50.

We ship orders using either Royal Mail 24 or DPD. Both services aim to deliver the next working day where possible, but please be aware that this is an aim and not a guarantee.

Order Collection

At checkout, you may choose to collect your order. We’ll notify you when it’s ready, usually within 2 working days.

Please note, our Burnfield Avenue roastery is now closed to the public. Collections are available exclusively from our Giffnock shop on Fenwick Road. Check our locations page for shop opening hours.

Please wait for our confirmation before visiting the shop to collect your order.